Plan a service for a client or building site, dispatch it automatically to one of your collaborators in the field, directly on its mobile terminal and be notified in real time of its state of progress.
With a simple click, you indicate when you start or stop your work day, and when you begin or end a service. You encode the kilometers traveled. You create your roadmap, which is indispensable for entering a fee note, invoicing your clients and simply keeping tracks of your work day.
Service times are automatically captured. Afterwards, you can add comments on the services, a status from a list that you manage yourself (completed, canceled, interrupted, parts ordered, etc.), one or more photos (automatically attached to the service), etc. In other words, you keep perfectly organized proofs and tracking of your services.
Locate your entire personnel without needing to install GPS tags (black box) in the vehicles in order to geolocate, not only the personnel, but the vehicle itself in said position. All of this takes place in perfect symbiosis with the planning and reporting functionality on a mobile terminal.
What's possible with aidoo mobile application?
Encode parts and activities
Report materials used, returned, or to be ordered, work completed and work to be completed, using simple configurable checklists.
Take one or several photos from a smartphone and attach them to the report for the service in progress. Available in real-time in your reports. Much simpler than long, textual reports.
Encode an order form, date and method of delivery and quantities ordered by product, based on the selection of available products.
Other digital forms
Digitize your current paper data entry forms using a CAPI editor that lets you enter data in various types of fields; date, price, text, multiple choice...
Carry out a store check in a point of sale. Collect informations such as prices, out-of-stock items, number of facings. All taking into account the stock available and the type of list to be made (promotions, competition, etc.).
Client's signature for approval
Digitize client's signature after validating the service report. Then transfer the signed service report by e-mail to the client or your administrative staff.
What our clients think of aidoo mobile
"Thanks to Viasat Connect Belgium, the billing cycle went from 6 months to 1 week. The service report is sent directly to the client. There are fewer complaints because everything is still fresh in the client’s memory."
Joel Vercammen, IT Manager Krones Belgium
"It’s a perfectly practical combination: Econocom-Aidoo. We send all information about service and maintenance to our technicians in real-time. They report directly through their mobile app. At the same time a PDF report is sent to the customer. This way we gain precious time and work as efficient as possible."
"Viasat Connect Belgium’s solution has made it possible to meet the legal requirements regarding mobility bonuses while drastically reducing our administrative workload. Since its implementation, abuse of personal vehicle use has stopped completely."
Laurent Jacquet - IT Manager, T-Palm
"aidoo mobile simplifies administrative procedures for our family assistants who provide home care to 10.000 families in our network. Very easy to use, the application makes our field team really efficient, it offers great time savings and flexibility."